Terms & Conditions

Last Updated: 25 January 2025

Welcome to PrimeZoon (“we,” “us,” “our”).
By accessing or using primezoon.com, you agree to the following Terms & Conditions. Please read them carefully.

If you do not agree with these terms, please do not use our website.

1. Introduction

PrimeZoon is an online shopping platform operating in the Kingdom of Saudi Arabia, offering health & beauty products, mobile accessories, and computer accessories.

These Terms govern your use of:

• Our website: primezoon.com

• All services, features, and content provided by us.

2. Use of the Website

By using our website, you confirm that:

• You are at least 18 years old.

• You will provide accurate information when placing an order.

• You will not misuse the website for fraudulent or illegal activities.

We reserve the right to deny service or block access to anyone violating these terms.

3. Product Information

We make efforts to ensure all product details, images, and prices are accurate, but errors may occur.

• Prices are subject to change without notice.

• Colors and sizes may appear slightly different due to screen settings.

• Some products may have limited availability.

4. Orders & Payments

When placing an order:

• You agree that all information provided is accurate.

• Orders may be cancelled if payment fails or due to stock issues.

• We reserve the right to refuse or cancel any order.

Payment

Secure payment is processed through trusted third-party payment gateways.
We do not store your card or banking details.

5. Shipping & Delivery

Shipping timelines may vary depending on location and courier services.

• Delivery delays caused by courier companies are beyond our control.

• Shipping fees are displayed during checkout.

• You must provide a correct delivery address; we are not responsible for failed deliveries due to incorrect information.

(If you want, I can create a full Shipping Policy page as well.)

6. Return, Refund & Replacement

Our return policy is available on the Return & Refund Policy page.

In general:

• Products may only be returned if they are damaged, defective, or incorrect.

• Items must be returned in original condition and packaging.

• Certain items like health & beauty products may not be eligible for return due to hygiene and safety laws in Saudi Arabia.

We reserve the right to inspect returned items before issuing a refund.

7. Intellectual Property

All content on primezoon.com, including:

• Text

• Images

• Logos

• Designs

• Product descriptions

• Graphics

is the property of PrimeZoon and protected under copyright laws.
You may not copy, reproduce, or use our content without permission.

8. User Accounts

If you create an account:

• You are responsible for maintaining confidentiality of your login details.

• Notify us immediately if you suspect unauthorized access.

• We may suspend or delete accounts violating our terms.

9. Limitation of Liability

PrimeZoon is not responsible for:

• Any indirect, incidental, or consequential damages

• Losses caused by use or inability to use the website

• Delays or issues caused by third-party service providers (couriers, payment gateways)

Your use of the website is at your own risk.

10. Prohibited Activities

You agree NOT to:

• Use the site for illegal purposes

• Upload harmful software or viruses

• Attempt to hack or disrupt website operations

• Provide false or misleading information

• Violate any Saudi Arabian laws

11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content, privacy policies, or practices.

12. Changes to Terms

We may update these Terms & Conditions at any time.
Changes will be posted on this page with the updated date.

13. Governing Law

These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia.

Any dispute will be resolved under Saudi legal jurisdiction.

14. Contact Us

For questions about these Terms, contact us at:

📧 primezoon48@gmail.com
🌐 primezoon.com
📍 Saudi Arabia